If you have booked an open event class, you have paid 100% of the total cost in advance. If for any reason you must cancel the event with or without prior notice the payment will NOT be refunded but we will work with you to reschedule you for another open event within the next two months. If you have booked a private event and give your credit card number, we don’t charge you a deposit but if you were to cancel the event, you will be charged 50% of the total cost or you can opt to pay 50% of the event as deposit. However if you give us enough notice to reschedule the event, you won’t be penalized. Please understand that for events involving food, we must prepare in advance. Therefore, there are no exceptions to this policy. You must either sign your contract with HCG prior to the event or give oral consent over the phone by providing your credit card number to us to book a date. Previously attended classes are not refundable.
Please understand that this is a small scale food enterprise and not a big corporation.
If you book a birthday party at a pre-negotiated rate and the party extends beyond the initial time due to your or your guests’ late arrival, or if you add guests last minute, we will accommodate you but reserve the right to adjust the price commensurate to the service.
Gift certificates are not redeemable for cash, are non-refundable and are valid only for six months. If you have a gift certificate schedule your class a minimum of two weeks in advance. Remember to bring your gift certificate to class or you will be asked for another form of payment. Please present certificate at the beginning of the class.
Our staff works very hard to make this a pleasant experience for kids and adults. Gratuity is welcome and appreciated. We charge a 15% to 20% for parties of 6 and more if you agree that we have provided you excellent service.
All events are created for you, and you specifically. We will work with you to create your perfect event, with your budget, your time constraints, and of course, your favorite menu items in mind. Best to call 858.888.3509 in advance to schedule or email firstname.lastname@example.org
We are located at 7441 Girard Avenue, La Jolla, CA 92037